No, you don’t need an account to place the order. Simply you can proceed to “add to cart” option with the chosen product.

If you want to gift or pay from overseas and need delivery in Pakistan, you have to send purchase order which may acquire through email. The purchase order signed by remitter from overseas and attached payment copy along with native ID, in case payment is sent by company purchase order should be filled by company properly signed and stamped.

The shipping cost may vary subject to your location and volume of the package. Within Karachi Rs. 250 will be charged, country wide charges may be seen upon selection of your shipping location.

We try our best to deliver the product the same business day the payment is confirmed. Generally products arrive at your doorstep within 1-3 commercial enterprise days of payment affirmation. This may range depending at the time and day you ordered. However, delivery other than Karachi varies in accordance with the efficiency of logistic service provider.

If you choose to order online, we accept online payments and cash on delivery.. You can also choose to pay digitally via EasyPaisa/JazzCash or transfer funds online via online bank transfer.

There is order tracking link given upper right side of the website, you may insert your order number to get the latest tracking information.

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Yes absolutely, our customer’s safety is our highest priority. We will always maintain your confidentiality. Whatever information you share with us is safe within our system. Every email address shared with Econoluz generates a new customer profile through an automated system. Your name, number, and address are saved under that profile for your convenience. Rest assured, your information will never be shared with a third party.

If the customer requests, we can do gift wrapping or write some personalized messages absolutely free of cost. We care for our customers and their loved ones and would love to make them feel special. We cater to all such requests through our WhatsApp number, 0320-672-4976, and email address, cs@econoluz.com.

Always confirm your exact address before the delivery is dispatched for a seamless experience. A wrong address means a hassle for both, you and us. Once the order is dispatched from our inventory, the customer cannot change the given address. Please make sure that you are giving the correct address while completing the ordering process. In case of a typo, please inform us as soon as possible.

Yes, absolutely. You can place an order over the phone by calling on our number at 0320-672-4976. The customer services will ask for the necessary details and upon confirmation, your order will be delivered in the next 24 to 96 hours (i.e. 2 to 4 days).

Warranty policy varies from vendor to vendor and product to product. Ecsonoluz does not offer warranty claims directly. Warranty claims are processed directly through the vendor at their respective service centers.

Not all products come with a warranty. If the products are available with a warranty then it will be clearly mentioned in the product specification or description.

Absolutely! Econoluz is a highly reliable online store in Pakistan. With a strong track record of customer satisfaction, we prioritize authenticity and quality. We source products directly from reputable manufacturers and resellers, ensuring genuine and original items. Rigorous quality checks are performed before dispatching the orders, guaranteeing your satisfaction. Additionally, our dedicated customer support team provides prompt assistance throughout your shopping experience. Don't just take our word for it - our positive customer reviews speak for themselves. Trust Econoluz for a reliable and fulfilling online shopping experience.

At Econoluz, we have something for everyone – students, professionals, gaming enthusiasts, Apple fans, and household users who are looking for something smart and casual.

Above are some of the most Frequently Asked Questions that we have gathered in the hope that they will answer the majority of your questions.

If you have any other queries regarding our products or services, please feel free to contact us on our WhatsApp number, 0320-672-4976, email us at cs@ econoluz.com, or ping us on our 24/7 LIVE chat facility. We will be happy to help.