Econoluz 7 Days Checking & Replacement Warranty

Econoluz believes in making online shopping a phenomenal experience centered around you, so you can enjoy complete satisfaction along with the impeccable level of service. Thats why we believe you have every right to have your product checked, and, if needed, replaced. Because at Econoluz,

If You’re Not Happy, We are Not Happy.

Thats why we have our famous 7-days Checking & Replacement Warranty.

What is it?

Though you wont ever need it, our 7-days Replacement and Checking Warranty is a service we created in order to provide you with complete peace of mind. You have 7 days, thats 168 hours, to check your product for any unlikely operational or internal issues. However, If the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours at cs@Econoluz.com or contact us on WhatsApp at 020-6724976 so that we can replace your product.

In case you find one, give us a call or email us. Well verify your claim and replace the product for you right away.

Econoluz replacement policy is valid for 2 situations/circumstances:

• In case you are delivered the wrong product.
• In case the product delivered to you has some defect or issue.

However, to complete replacement of your product, the product should be: 

• Undamaged, unused and in the condition in which it was received
• The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or attached to the product when ordered.
• None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form.

If you would like any further clarification about our return & replacement policy, feel free to contact us at cs@Econoluz.com or contact us on WhatsApp at 0320-6724976

Limited Liability:

To the maximum extent permitted under applicable laws, under on circumstances including negligence, shall Econoluz or its directors, officers, employees or agents be liable for any incidental, special or consequential damages (including but not limited to, loss of business profits, business interruption, loss of business information etc) arising to use the services. Any dispute arising out shall be resolved, falling amicable settlement, through arbitration under the arbitration act 1940, the venue of arbitration shall be Karachi.